Report an Accessibility Issue

The Edinburg Economic Development Corporation is committed to making our website accessible to everyone, including people with disabilities. Our site is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Accessibility is an ongoing effort, and your feedback helps us improve.

If you have trouble accessing any page, document, map, form or feature on this website, please let us know. We will review your report and work to fix the issue or give you the information in another format.

What You Can Report

Use this page to:

  • Report content that is hard or impossible to use with assistive technology, such as a screen reader or keyboard
  • Request a document, PDF or map in an accessible format
  • Ask for help completing an online form
  • Share suggestions to improve the accessibility of our website

How to Reach Us

Choose whichever method works best for you.

If your request is related to a time-sensitive event, please submit it at least 48 hours before the event when possible.

Accessibility Feedback Form

The online form is not available yet. Please use the email, phone or mail options above, and we will respond in a timely manner.

What Happens Next

The ADA Coordinator or their designee will review your report and respond in a timely manner. Where we can’t fix an issue right away, we will give you the information or service in an accessible alternative format.

Third-Party Content and Maps

Some content on our website, such as interactive maps and property listings, is provided by third-party platforms. If you have trouble accessing information in these tools, please contact us using any method above and we will provide the information in an accessible format.

Discrimination Complaints

This page is for accessibility feedback and requests. If you believe you were unable to access a program, service or activity because of a lack of accessibility, or were discriminated against because of a disability, please use the City of Edinburg ADA Grievance Procedure.

Related link: Read our full Accessibility Statement.